Selangor's Broadband

Wireless Broadband for Selangor

According to the media today, the Selangor State Government will launch its own wireless broadband network in two weeks!
Real one or not?
Dunno!
Whatever, I am dying to wait for it.

As long as it is better than TM Streamyx I will sure sign up one!

After all da shitty experience with Telekoms, any mention of 1 Mbps, 10 Mbps, 100 Mbps or 1,000 Mbps get me the sshivers!!!!!

Duh!

Malaysia Tak Boleh Dept.

FAILED!FAILED!&FAILED!!!!!!!

This is a Green Parrot. It is a Bird. Remember him well.
He is our friend.

This is a Giant. A Government Linked Company which controls ALL telecommunications in this Country. It is also a MSC status setup- Multi-Media Super Corridor.

They have a beautiful looking Headquarters in the City of Kuala Lumpur. Very impressive.

Today is 21st. April 2008. Exactly 31 days (one month) I have applied for the TM Streamyx latest Promotion for the Combo Package of 4 Mbps. I have FAILED miserably.

Finally, I am forced to believe that getting 4 Mbps is like winning the grand prize of the following:-

Or perhaps I should have gone to a temple for divine help,


or a fortune teller deep into the interior of China,
or a Swami in Jalan Masjid India,

Oh dear, I have got myself into very unnecessary difficulty.

I have made 13 trouble reports, spoken to 26 personnel and made 52 phone calls during this 31 days. Should have tried Sport Toto 6/52!!!!

Today, it failed again. I am supposed to get 4 Mbps. The download speed test are as follows:-
TM Speedometer- tested 4 times and got the result as 671 Kbps.
Jaring Test- tested 6 times = 128 Kbps
Speedtest- tested 10 times, five times hanged! = 542 Kbps

Should have also tried 3D ten big/ten small!!

Where the Pook is my 4,000 Kbps?????CCB!

Have even made an official complaint to the Advertisers Standards Authority of Malaysia as suggested by a fellow blogger.

Today, I spoke to Encik Hamzi of TM who have been very helpful throughout the entire event.
I believe that he has done his best to help me but it looks like he is not at fault. I sincerely think that TM should be held responsible because it seem that the right hand do not know (or care) what the left hand is doing!! Why come out with a promotion that only 5% can qualify?
The entire poor Technical team is going around like headless chickens (.....birds again!)trying to solve problems and wasted so much precious ringgit and sense! If not supported, this company would have "Pookai-ed" long time ago!!!

Or maybe our Royal Town of Klang is not that important. The funny thing is that I also remembered a few months ago, an Ass was heard trying to make our little town into a CITY by 08-08-2008!!!!!!! Malu!

Trying to get 4 Mbps is like trying for the lottery. Remember the green parrot? He could have told me that I cannot get the so called' super' Broadband speed in my life time!!!

To Telekom Malaysia, you SUCK big time.

If I were to be their boss, I would have jumped off that beautiful building!
Please wish me Luck. I heard that getting out of this 'upgrade' deal is as bad as getting into it.

And also hor, you have been warned!!!!I should have visited my Green Parrot friend earlier.

That's Birds Talking.

(p.s.......thanks to Google Images for all da photos)

Broadband as SNAILBAND

TM SUCKS!

Remember my ordeal when I selected the TM Combo Package to 4Mbps?
That was on 21st. March.

Today is 8th. May, 2008 and have been 17 days since I officially decided to go back to my 1 Mpbs RM88/month deal. Upon checking with TM Service 100 report, it seemed that on record, I am still on the so called 4Mbps package! Why must it take 17 days to do a 'jumper' adjustment?

My speed check as now are at:-

JARING SPEEDTEST
When: Thu May 08 17:24:21 SGT 2008 Download:127,360bps Upload: 434,104 bps Note: 1 kbps (kilobits per second): 1,000 bps (bits per second)


SPEAKEASY SPEED TEST: 050808:2008
Last Result:Download Speed: 170 kbps (21.3 KB/sec transfer rate)Upload Speed: 324 kbps (40.5 KB/sec transfer rate)

SPEEDTEST: Hanged !

TM SPEEDOMETER: Download speed: 37.2 Kbps. Ptuuuii!!!!! Farkau!!!!!
So, what is all the talk about going Really Broadband??

Is this "World Class" service? Is it from a "World Class" Multi-media Company? Bullshit!

I am now blogging from my office. My home line is dead slow. Is this TM's punishment?

I have not been able to udate my blog. Is this how we are going to promote Malaysia as a good investment Country? Malaysia My Second Home? Come on, stop talking so BIG lah!

Since 21st. April, surfing on the internet is so damn slow. Some pages comes on after 3 minutes!

So slow that I am begining to see two snails fcuking!!!!!

Malaysia Boleh!!! Semua pun boleh!!!!

(Photos from Google Images)

Malaysia Memang Tak Boleh Department (Part 2)

TM SCREAMYX KOMBO MEALS SUCKS!

You like Combo Meals with Nasi Lemak and Teh Tarik?

Or a Double Cow Burger with Koka Kola?

JOM SCREAMYX!!

This was the leaflet I got from a bloke promoting their new Combo Packages at TM Point office in Klang today. He blah, blah, blah, blah-ed."... and said sure can get wan if you are 1 Km from the exchange....." Da Bull and Da Cow!!

I told him to change his sales pitch because I am here in this TM Point office today to officially CANCEL the Combo Package of 4 Mbps which I applied 32 days ago. I lived just 800 metres from the exchange!!!!!! The speed that I am getting is only 89 Kbps but paying for 4,000 Kpbs at RM 160.00 per month! The billing came 3 days ago! Cow Crap!!!

After 40 minutes of waiting, I got to fill up a borang of '100 questions' again for a "DOWNGRADE". What Downgrade? It wasn't even Upgraded at all! Niamah!

Just look at the clause "Subject to availability" and "Speed is at Best Effort"!!!!Printed so small that one cannot see it! Can you see it? WTF!

The saddest thing is that there are so many people applying for this 'meal ' in front of us!!!! Do they really know what they are getting themselves into? Do TM feel proud about this? Do TM realise that it is a 'sin' to make so many people suffer? Just what kind of deal is this?

This downgrade application, I heard, is going to be tough too. Since the line have been altered for the combine internet AND home phone, they are going to take a week to modify. Our Internet would also be dead for a week! Just like we have experienced during the upgrade.

Also, it came with an outdated modem which the technician have set it up & configured. I should return this modem. But is it safe? My user name AND Password is already inside the modem and I cannot get in to delete it!!!! This is shit!!! Well, let us see what goes. Please pray for us!

TM is really losing Ringgit and Sense over this meaningless campaign.

You have been warned (again).

Trying to change

Still Changing...after 12 days!!!!

This is begining to look like a sick April Fool's Joke when I woke up this morning.

Last evening, the guy from Telekoms came over and did some test. After that, he gave me the good news and even better!..............................my phone line CAN take 4Mbps and as he tested further, he said that it can even give (listen to this!!!!) 5,120Kbps!!!! That's right.

Five thousand One hundred and twenty Kilobytes per second!!!!! Holy Moly! That IS good!

And he said that even I got upgraded from the 1Mbps to the Combo 5 package (4Mbps), I can surf at 5Mbps!!!!!!!!! (An extra 1,120Kbps free of charge!!!!!!) He gave me an outdated looking modem.

When he left after 2 hours, I tried it out.

I went to the TM Speedometer to be fully convinced.
http://202.188.95.52:8080/speedometer/

Nah, how to test? Where got 4M pre-check?

So, this morning, I go to Speedtest at http://www.speedtest.net/. to try.

This is what I got!





NIAMAH!!!!!!!!!

Went down so low at 89 Kbps!!!!!!! for a 4Mbps!!! and going to pay RM 160 per Month?????
What happened to my 5,120 Kbps??????

How many more days can this be set right? Why are they sending another repairman to 'repair' a problem when it does not work even during installation?
The installer is NOT from Telekoms but only a Vendor.

Does anyone know of a Government Ministry that I can lodge a fair report to? or do I have to take up a case with my lawyers to see Telekoms? Do not forget that I would be fighting against a Government Linked Company!!!!

Do anyone think I can get a fair chance?
What is this Combo upgrade promotions all about?

Change, Changing ...and still Changing!

TM, Please honestly Tell me whether Can I get Your Combo 5 Package or Not?




My Streamyx like went DEAD from 24th -29th. March.
(No. it is not over some outstanding payment as I have always paid via auto-debit)

It is because I got 'gattal' and applied for an upgrade to 4Mbps "Combo 5" Package from their latest Promotion. This is a good deal for only RM160/month including the fixed landline charges.
And so I thought.

Below is a daily event that I am going through and still, this situation is not solved.
PLEASE BE WARNED that TM is Not fully prepared for their very own promotion.

21st Friday March 2008 : Early morning I went to TMPoint in Klang and applied. After listening to all their 'cerita' (a sad story about whether Klang got 4Mbps or not, I gave up). Their full color posters and press ads/ TV adds could have costs Millions of Ringgit. They should have clearly stated that only CYBERJAYA can get 4 Meg. No one called us and no one visited our home to test or check it out.

The same day, after attending a meeting in PJ, I decided to pop into TM Point in Kelana Jaya, to enquire. The staff were very positive & courteous and asked me to fill some forms for the upgrade. I did and she said that a technicial team would call me within 3 working days.

Saturday: No one came.

Sunday: No one called. (Holiday lah)

Monday 24th. March 2008: The DSL light on modem started blinking non stop and no connection could be made. Called their 1-300xxx-xxxx number at 11am to find out. The answer was very polite:
Sorry,..will check...Thank you...
At 4.30pm I called again, this time, they said something about our line being "TERMINATED"!! and will check with her boss first. At 11.30pm. called again, they said something about our line being "RELOCATED"!!!!!!Niamah Located to where ah?...Botswana?

Tuesday25th. March 2008: The DSL light on modem still blinking at a slow rate (it could also mean that it is dying) I called THREE times today because we could not get into our Internet.
We called at 8.55am, 1.45pm & 6.45pm We learnt some new words like "Cable Lompat, some jumpers or something, installation on exchange, site testing, New phone number with this new package, New account for this new combo......blah!blah!Toing!Toing!

Wednesday 26th.March 2008: Called 3 times today, at 9am, 2pm, 5pm....... all no good news, still trying to fix it up. Bosses in meeting. We banged Ba**s because we are still paying for our internet charges.

Thursday 27,March 2008: Called 4 times today at 9am,1.30pm, 5pm and 10pm now the news is something like trying to get their bosses to work on it. I am without Internet for SIX days now!!

Friday 28th, March. (One week after its upgrade application) Still no line and decided to drive
32 KM from Klang to Kelana Jaya to settle this once and for all. Same thing. Blah!blah!Toing!Toing!...about..some miscommunications..usually only 3 days.....still no line.

Came home at 9pm. The blinking DSL lite stopped blinking. YES! Got through!

All OK but....upon checking for the speed whether I would be a new and Happy owner of a super fast 4Mbps (if successful) or back to that same 1Mbps which is not too bad at least I get back my line.

SURPRISE!!!!!!!!!!!

Testing with the TM Speedometer... download speed was recorded at 256Kbps! and Upload speed at 310Kbps.
Second test.................. download speed at 106Kbps Upload speed at 200Kbps.
Third time test............ download speed dropped to 96Kbps !!!!!! Upload at 218Kbps!!!!!!!!

Download speed at 96Kbps!!!!!!!!

PTUI!......NIAMAH!........PKM!........CCB!...........TNS!!!!!!......(whatever!)

JUST WHERE IS MY FRIGGING 4Mbps speed as promised? The above test results are so ptui!....ptui!....... My usual speed for the 1Mbps is at 817download and 328upload.

Now it is WORST!!!!

TM is really "opening up possiblilities"

POSSIBILITY to be the most POKAI (efficiency) Company in the World. Do they Care? Why should they? This is a dreaded disease in companies which MONOPOLIZES. Work or no work still got salary! Hey, if they are that good, why don't they try out "The Six Sigma" principle!!

PTUI!


Just What the Heck Telekom Malaysia is doing? False Adversiting again? Why are they getting away with such dirty and vague promotions to trick so many consumers. If they are not geared up to this kind of promotions, Do NOT DO IT! You are causing so much confusion to the public.
IF there is another EQUAL telephone company playing on a level field, TM would have gone Bankrupt long time ago. Dear Government, please love your people, please open up this 'monopolistic policies' in order to be transparent and fair.

Throughout this week, (co-incidentally after I blogged about bad things about Telekoms, I got this) I was literary 'kidnapped'',"tortured", "hard laboured","mentally abused","denied of my rights","robbed","silenced".......all because of my travelling,standing and waiting for hours,walking here and there, stress, loss of understanding, lost RM22 of one week [no] use of streamyx, and was in incommunicado!!! I want a refund!!!!

A funny thing though..... how come we cannot do a speed test selection at the speedometer for a 4Mbps package? There was a 8Mbps experimental link!!! Bah!




Please THINK TWICE before signing up this silly Combo Meals. You may be taken for a Ride!!!!!


Jom Telekoms! Ptuiiiiiii.....................Niamah!